CUSTOMER CARE
Illumine Candle Co. is a reputable British brand built on an ethos which brings high quality fragrance oils which are paraben free, cruelty free and palm oil free, to the market. As a small family run business, we really care!
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We will always do our best to make to ensure that our products and packaging are kinder to the environment, without compromising quality.
Your feedback means the world. So when you're happy, let us know. We absolutely LOVE reading your messages telling us how much you love your candles and/or wax melts. When you're not so happy (we hope this will never be the case!) please do not hesitate to let us know right away so that we can put things right for you!
You can contact us at illuminecandlecoltd@gmail.com or by reaching out on Instagram or Facebook if that is easier for you.
Likewise, if you have any questions at all relating to our products, upcoming workshops or markets, please let us know. We're always here to help!
WHOLESALE ENQUIRIES
Please take a look at our dedicated 'Wholesale' page which can be found by pressing onto the menu tab located at the top left of the homepage. Wholesalers can order direct, through Ankorstore or Faire.
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
- Apple Pay